ok so we we just bought a new KVM, a Avocent UMG 4000. I am very unhappy to report that we have multiple problems with this device. I have opened multiple tickets to get these issues resolved with Avocent’s tech support. The good thing is that the tech support is responsive and helpful. However, I feel that these are basic things which should work right out of the box for any KVM. The old Avocents we had worked fine, for over a decade! These basic KVM features work fine even in $50 KVM switches. This UMG 4000 is a $10,000 dollar product! Needless to say, I am VERY disappointed with…